1. Manual processes
Rekeying investor data from pdfs or physical documents into spreadsheets or a range of different systems is a drain on your team’s time and increases the margin for error. A single platform, for all onboarding processes ensures data only needs to be entered once.
2. Outdated systems
Legacy systems built on PDFs and Excel spreadsheets are ill equipped to meet the needs of funds comprising hundreds, or in some cases thousands of investors. Leveraging the right technology helps to create a scalable, investor friendly onboarding process.
3. Too much tech
In a sophisticated asset class like the private markets, leaving investors to self-service, without knowledgeable human support can lead to errors, frustration and delays. It’s all about finding the right balance between people and tech.
4. Siloed working practices
If you’re requesting investors provide their data multiple times over, there is a better way. Our approach hinges around approving investors once, across subscription, KYC and Tax in one platform.
5. One size fits all approach
Private markets investors span pension funds to family offices and SWFs to individual investors. Presenting them all with the same lengthy questionnaires can be confusing and a source of frustration and errors. A tailored approach leads to a better experience for investors and a better outcome for managers.
6. Lack of standardisation
Whilst tailoring the onboarding journey to fit the investor is essential, all investors should arrive at the same destination – a universally compliant approval. Enabling you to authenticate your investors once, across all your funds.
7. Repeating the same process, for every fundraising
Investors should only be onboarding once. If you’re repeating the same process every time you raise a fund our one–and–done solution can help.
