Emile Bester

Emile is an experienced operations leader with over 15 years of success improving processes, client experience and team performance. He specialises in aligning people, systems and processes to drive sustainable growth, with a track record that includes reducing operational error rates by 85%, lifting client satisfaction to world-class NPS levels, and leading major technology implementations. Passionate about developing people as much as improving performance, Emile is known for building strong cultures, empowering leaders and creating high-performing teams.